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Frequently Asked Questions

General Questions
What is Writers Eden?
Writers Eden is an academic writing company assisting students in completing their coursework, dissertations, and research papers professionally and in time.

Writers Eden Company is committed to ensuring that the needs of the clients are met and all papers are written the best quality possible. The followings are reasons as to why you should trust us with your assignments.

Professionalism: We a pool of distinguished academic writers who have been vetted and certified to be of the needed quality. At Writers Eden, we conduct a four-stage writer-vetting process before accepting any application. We also have a team of editors (most with masters and PhD degrees in various fields) who go through all work done by the writers to ascertain the quality of the paper before handing it to the client.

Submission of Quality work: Our main objective is to assist students attain the best grades in their courses. Our writers and editors are keen in ensuring all assignment instructions are followed and that the paper is free from grammatical errors.

Client Confidentiality: All details submitted to us by the client remain anonymous and cannot be revealed to any other third party, including writers and editors. We understand the need for privacy and confidentiality and we are determined not to breach it in any way.

Wide array of Writers: Our clients are students of different fields of study and we ensured that we have enough writers from all disciplines. All writers expertise in one particular subject and excel at it. Clients therefore need not to worry for the availability of a pro-writer in their discipline; be it engineering, law, medicine, history, mathematics, or any other.

Communication: Communication between client and writer is important and we have put in place an elaborate system that ensures an easy and smooth communication between the two parties. Clients can directly message the writer to ask for progress of the order or issue clarification on an ambiguous instruction.

Our company and all its services are 100% legal. We simply offer educational services to students specifically in line of essay writing. We are against the education irregularity of content thievery that’s why we strongly condemn plagiarism in the assignments we handle.

The process of seeking academic writing services from Writers Eden is easy and fast. You first need to create an account where you will submit your full names, username, phone number, and email, and fill in password. Creating an account takes less than five minutes and no charges are incurred.
Once an account has been created, the client is required to place an order where they specify the type of paper, academic level, deadline, and the number of papers. Again, this process is simple and fast. Our support team will make the paper available to the writers specializing in the specific subject. You can also request the paper to be done by the very excellent writers, or your preferred writer.

All our papers are written from scratch once the client has assigned the assignment to a writer. Every assignment is unique and writers ensure that they have followed all specific instructions, comments from client and lecturers, notes, and suggestions from our editors.
Our contents are original and not sourced from web pages, journals, books, or any other materials. We abide by professional academic writing ethics are and strictly avoid plagiarisms mechanisms by all means necessary. We also provide plagiarism reports to our clients upon their request.

Order and Delivery

All assignments are completed within the stipulated deadline. The customers solely determine the time period to be taken in handling the paper. We however advice the clients to set sufficient time for all orders especially long papers. Writers need time to conduct thorough research and analyze information before answering the given assignment. Customers can contact our support for assistance in setting the best time duration for their tasks.
The student has the option of ordering a draft, as an additional service from the writer, before the actual completion of the assignment. It is a good option to track the progress of the paper and check if instructions are dully followed.
Once the paper has been completed by the writer, you will receive an email informing you on the same. You will be required to log in into your Writers Eden account and download the paper from the “files uploaded by writer” section.
Our writers ensure all assignments are handled in the set duration. In case of unforeseen delay, they immediately update the client or reassign to another writer. However, in case all ways of avoiding delay fail to work, kindly contact our support department for further assistance.
Incase you find some of the instructions in the paper were not followed, you are free to request a revision from the writer before releasing the funds. You can make as many revisions as you want as long as the initial instructions are not changed.

Writers Information

Incase you find some of the instructions in the paper were not followed, you are free to request a revision from the writer before releasing the funds. You can make as many revisions as you want as long as the initial instructions are not changed.
The assignments are handled by a team of professional writers who are thoroughly vetted before recruited into the writing team. The application process involves grammar and essay tests and bot are evaluated by our quality assurance team. If the writer passes both two stages, their personal information including education background and work experience is reviewed if approved, they are recruited into the team. The first few orders done by new writers are constantly reviewed by our editors as a way of monitoring their performance efficiency.
Writers Eden has designed a chatting system that allows direct communication between the customer and the writer. You are encouraged to communicate with your writer to seek work progress or provide any clarification regarding the assignment.
Yes, you are free to send the writer any file you deem necessary for the completion of the assignment. Files may include order instructions, samples, peer-reviewed journals, or web files.
Yes, the support department can always choose the suitable writer for your assignment. If you want this service, all you have to do is choose “best writer” option when placing the order.

Quality and Satisfaction

Yes, quality work is our underlying principle. All writers understand the essence of providing quality work to all clients and work hard in attaining the same. Before commencing on the assignment, writers do thorough research on the given topic and question, come up with a thesis statement that will guide them throughout the writing process and ensure that all instructions are followed. We also have a team of editors who cross-check the work done by the writers. Client should therefore have no worries regarding quality as we will deliver expectedly.
Our services are of high quality and the clients should expect high grades from their professors and lecturers. However, the client needs to understand that issuance of grades is subjective and beyond our control. All we guarantee is top quality paper written in accordance to the given instructions.
Despite the pledge to deliver high quality work, we understand that for unknown reasons, the client may still not be satisfied. In this case, the client has an option to request a revision from the writer, ask for order reassignment to another writer, or cancel the order. We are determined to help clients in their assignment work towards client satisfaction.
All papers are written from scratch and are 100% free from plagiarism. We check plagiarism in all papers before handing them to the student. The student can also request a plagiarism report along with the actual paper.

Pricing and Payment

The price of an essay is determined by type of the assignment, discipline, academic level, and duration. These factors are discussed below Kind of work: The kind of work to be done differs from one assignment to another. Basically, a n assignment requiring editing will be charged a lower amount compared to one to be written from scratch. The intensity of the work determines to amount to be charged. Deadline: Assignments requiring a shorter deadline are charged higher amount compared to those with longer deadlines. Number of pages: The number of pages for an assignment determine the amount to be incurred. A one page will be charged lower amount compared to a three-page paper. The more the number of pages, the more the amount charged. Type of assignment: The type of assignment determines the amount to be paid per page. Dissertations and research proposals are charge highly compared to film/book review and reflection papers. Academic level: The academic level of the client affects the amount to be charged. High school assignments tend to be less complex compared to university (or higher levels like masters and PhD) and are therefore charged less. The combination of all these factors determine the final amount to be paid by the client.
Writers Eden accepts payment through Visa/Mastercard/AmEx/Discover/Paypal/Skrill. You can also contact our support department for discussion on other means of payment.
No, you can not pay in parts. Our system requires you to make full payment had its not released to the writer until you are certified with the work done. The amount is only disbursed to the writer once the client has approved and ascertained that the work done has followed the required instructions.
The work done by the writers and editors in not free. According to our Terms of Use: “Placing an order on the site for any job/project is free. However, you must fund the project after you accept the bid of a Writer. You can also add money to your store balance at any time to use this money for new orders. You shall release the agreed fee on completion and delivery of the work by the Writer and once it is accepted by You”.
According to Our Terms of Use: “We assess refund requests on a case-by-case basis as there are usually unique reasons why a refund request is made. Please note, we may require documented proof that the quality of your order is low (e.g., scanned copy of your instructor’s feedback, plagiarism report, etc.). Should you feel it necessary to make a refund request, we will immediately send your order to “Under investigation” and forward it to Our Quality Assurance Department (QA). After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. In case we reimburse the money because of mistakes or some irrelevance to the initial instructions, our QA Department, at its sole discretion, evaluates the quality of the paper and refunds an amount comparable to the percentage of incorrect content in the paper and mistakes present in it.”
We value each customer and care about safety. According to our Privacy Policy, we’ll take all precautions to protect personal information. We do not have direct access to your credit card number and will not be able to use it or share it with third parties. Our company uses encrypted connections with security protocols (SSL) to protect your credit card data. All the information you provide is used solely for billing purposes, receiving and control of payment.

Account Security

Writers Eden does not disclose customer’s information to any person. Your personal data is not visible even to our writers and editors. All information regarding location, name, and contacts are confidential and can not be issued to anyone without the customer’s consent. We strictly discourage customers from issuing their personal details to writers during a direct chat.
We keep customers information confidential, therefore, there is no way your teacher or institution will find out that you used our services. Every customer has a unique Identification number that make them totally anonymous..
Clients can freely delete work from their accounts or delete the entire account any time, at their wish. Deleted accounts can however not be retrieved and clients will be required to recreate an account to access our services.
If you have forgotten your password, click the “forgot password” option and new password will be sent directly to your mail. You can change the password afterwards.